Momentum Training

Life, it's all about sales.

Whether you are a small retail store with just a few staff or a large multinational chain with a crew of thousands, how your staff perform impacts on the bottom line of your business.

Do your staff have the skills to make the most of the opportunities that land on their counter or desk?

If you are looking for a training programme in retailing that works, contact Dean Harrison today.

Deano can show your staff how to:

  • Make strong, positive customer relationships
  • Understand the importance of customer service
  • Exceed expectations with only a small attitude change

Deano offers results-driven training, either onsite or at a conference venue for groups from five to more than 100.  These powerful, interactive workshops will empower your staff and give them the tools and tricks of the trade to become master sales people.

Retail Sales Training

During the course you will discover the keys to effective retail including:

  • The importance of the meet and greet
  • How to establish customers needs
  • Offering solutions and overcoming objections
  • How to close the sale
  • The importance of add-on sales
  • Why you should follow-up

Retail Sales Training workshops can either be half-day or full-day sessions, depending on your needs.  Contact Deano today to discuss how he can best tailor a programme for you.

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